Article 1: PERSONAL INFORMATION COLLECTED

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.

When you browse our shop, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain more details about the browser and operating system you are using.

E-mail marketing (where applicable): With your permission, we may send you emails about our shop, new products and other updates.

Article 2: CONSENT

How do you obtain my consent?

When you provide us with your personal information for :

- Completing a transaction

- Check your credit card

- Placing an order

- Planning a delivery

- Or return a purchase,

 Your consent only becomes effective once the box entitled "By ticking this box, I accept the Confidentiality Conditions subject to the RGPD [See the Confidentiality Conditions]" has been ticked: by this action you authorise us to collect your information and to use it for this purpose only.

How can I withdraw my consent?

If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at info@cookimix.eu.

Article 3: DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions of Sale and Use.

Article 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases and in Shopify's general application. Your data is stored on a secure server protected by a firewall.

Payment details:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been finalised, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.

For more information, please see the Shopify Terms of Use here or the Privacy Policy here.

Article 5: SERVICES PROVIDED BY THIRD PARTIES

In general, the third party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With regard to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

It is important to remember that some suppliers may be located, or have facilities located, in a jurisdiction other than yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under United States legislation, including the Patriot Act.

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale and Use of our website.

Links

You may leave our website by clicking on certain links on our site. We accept no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Article 6 - SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practice to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of Secure Socket Layer (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognised by the industry.

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.

session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a shop per unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping basket.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the shop has a password; it is used to find out whether the current visitor has access.

Article 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

Article 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you would simply like more information, please contact our Privacy Officer at info@cookimix.eu .